IT support analyst

Náplň práce

 

• Within this role you will be using English and Czech language on daily basis and working closely with other members of team


• Provide functional and technical knowledge about internal systems from developers to end users


• Develop and maintain knowledge base (users manuals, workflows, FAQ)


• Cooperation with development team to eliminate critical issues


• Proactive communication with end users to analyse informations and functional requirements


• Monitor ticketing system

Požadavky

 

• Have at least 1 year of work experience in helpdesk support position


• Experienced in working with ERP systems is advantage


• Fluent in English (B2) and Czech


• Team Member


• Excellent communication skills

Nabízíme

 

• 5 weeks holiday


• Notebook, mobile phone


• International environment, great team atmosphere, informal company culture


• Regular team buildings, relaxing and play room in office with Xbox


• An exciting opportunity to be part of rapidly developing global company

 

If you are interested, do not hesitate to send me your CV in English.

If you have not decided yet, feel free to contact me for more information and I will tell you more about the position and the company: michal.vanis@experis.cz

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